The economy is in the poop-tank being towed by an
18-wheeler blazing down I-95 at 160 MPH — what now? |
Step One: Be sure you understand why you're in this situation
What has happened to cause this dramatic change within your marketing initiatives? Is this directly related to the overall economy? Is your company losing business? Has your company's direction changed or have products been discontinued? Have there been layoffs? Is your job next on the chopping block?
In order to devise some sort of rescue effort, it's important to know why you've been thrust into this position. If it's the economy, chances are other companies in your industry are also feeling the impact – as well as the people you're marketing to. If it's the general state of your company, your situation may be a bit more urgent and drastic measures are critical. Whichever your situation ends up being, it is important to understand what the root cause is; your marketing message will need to be developed accordingly. |
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Step Two: Take a long hard look at what you've been doing
Being a Creative Director, Director of Marketing, and Director of Sales, both currently and in my past life, I understand that marketing can be personal. After all, we're talking about your ideas here... your livelihood... the career path in which you've dedicated your entire young life. I know what it's like to have spent countless hours developing a new marketing campaign idea only to have it decimated by your superiors upon presentation - hard to swallow. The bottom line is, marketing is all about ROI. If the campaigns you're generating aren't paying for themselves and covering your department's salary, something isn't right. Now is the time to review what has been done and any future plans that have already been hashed out. If measurement systems are in place, look closely at the numbers, pay attention to what has worked in the past, the timing of the successful and the not-so successful campaigns, and most importantly, which of these campaigns returned the best bang for the buck. |
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Step Three: What path is right for you? What are you going to do tomorrow to re-invigorate your marketing programs?
The million dollar question. Here's my take on two different (likely) scenarios that you could be experiencing in this economic downturn effecting us all.
Your company has changed it's business plan or it's products & services offerings in an attempt to combat massive losses in sales:
- This one is tricky. Most likely, along with this change, also comes a significant variation in budget allocations. As we all know, the marketing budget is usually the first to take the hammer.
- Essentially you're starting over. The most important thing to remember is you still have a job, which means somebody recognizes the importance marketing plays in the future success of the company. This is your time to shine. This is fourth down and 2 yards to go for the win. It's all on the line. Now is the time to take risks.
- There is a very solid chance you could come out of this a hero. There is also a chance you may be packing your office if things don't pick up in 3 months. Let's stay positive. You need to figure out how to drive business to your sales team in order to generate new revenue streams. You need to get back to basics. You need to start thinking "guerilla warfare". You need to re-engineer your brain to feel comfortable about bake sales, lemonade stands, selling your soul to the devil, and taking one for the team. The bake sale/lemonade stand reference is a metaphor, but hey, if you think it'll help, I have some fantastic recipes. The campaign examples in this newsletter will, at the least, help you begin the process of digging your company out of the hole it's in.
The economy is affecting your company, your current clients, and the way in which you approach new sales:
- This one is messy, especially considering the current economic situation. The credit industry is a shambles, your current and prospective clients can't get loans to pay their invoices or even consider new purchases and everyone and their brother has padlocks on their checkbooks.
- Your marketing budget either no longer exists or has been cut significantly, and people are looking to you for both guidance and a solution.
- Craftiness, situational word-spinning, and a hell of a lot of creativity is needed and it's needed yesterday. At this point it's clear your product or service has a place in the market or you wouldn't be reading this. Now you need to figure out how to convince people how important your product or service is, but you need to think differently about this. Your product or service isn't important, it's critical to your client's survival. Your product is the solution to the problems your client is experiencing. It is the savior, it is the life preserver, it is business-generating parachute they have been looking for since July. All you have to do is create the content that will convince them what you're selling is as good as blood.
.... and remember something: Great moments are born from great opportunity. Now, go out there and take it. |
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| Think differently, market differently, change your marketing goals. |
"It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change."
– Charles Darwin |
| Some of these ideas may sound crazy, some you may already be putting into practice, some are extremely basic, but all of them are either free or attainable at very little cost. My goal is to help you generate ideas of your own, based on your own specific situation. |
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Business Cards |
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Start off with your business cards. Most people have a hard time going through 5,000 business cards in a year, but if you're serious about generating new business, you should be able to use them up in just a few months. Hand them out at every chance you get — and don't just hand out one at a time. Give each person three cards and ask them to give the other two to someone that they feel may need them. After meeting with a prospect for the first time, send them a thank you letter with three cards enclosed with the same request. You can also enclose a business card or two in each bill that you pay by mail. Do you take your clothes to a dry cleaner? Leave a card in the pocket of a garment or two. The employees check the pockets before laundering your clothes and for just a few pennies, you may reach the owner. Another method is to tuck a business card into some of the books that your prospects may be interested in at the local bookstore. Be sure to leave a card on your table when you leave a restaurant too. There are so many ways to distribute your business cards and it's such a cost effective way to reach people that you should take every opportunity to do so. |
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Social Networking |
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Do it. You'd be crazy not to take advantage of a potentially high exposure, free opportunity. Start with LinkedIn – set up an account for your business, generate a profile, and start adding partners, prospects, current clients, business associates, etc. Take it to the next level, post your monthly newsletter within your profile, maintain current and timely updates of what's happening with your company, post press releases, and most importantly, exploit this service, it's worth it. Remember that networking is not just about lead generation. Don't push for the sale, focus on the relationship. Create value for the other person with every interaction and it will all come back to you (and more) in the long run.
Some other networking site you may also consider utilizing: |
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An invitation to join the Rockhouse Media Business Associates Group:
Click here: http://www.linkedin.com/e/gis/106238 |
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No budget Internet or Affiliate Marketing |
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Many are considering Internet Marketing or Affiliate Marketing for generating income. To succeed in making money online requires research and planning. One particular question I hear often is how to succeed on a limited budget for an Internet Marketing or Affiliate Marketing campaign.
Here are four free but highly effective tactics you can use to advertise your enterprise on the internet. |
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Marketing with articles. Create an article related to the topic of your online undertaking. See to it that this article delivers something noteworthy. Enroll the article to the main article directories on the internet, most importantly ezinearticles.com, goarticles.com and isnare.com. Don't forget to attach a bio box, which should mention read-worthy tidbits about yourself or your enterprise, as well as the link to your website. accomplish this at least 3 times per week. In due time, you will get direct traffic composed of the people whose interest you've garnered because of your articles, as well as indirect traffic because of a higher search engine position gained via the countless back links you are sure to win per article. |
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Exchanging links. This is similar to you scratching another's back, and him returning the favor. Other online marketers are likewise searching for exposure for their ventures. hook up with them by ensuring to publish their link on your web pages if they will reciprocate your kind deed. |
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Distributing press releases. Several real world and virtual world publications are always looking for newsworthy items to republish. They monitor news wires for such works. You can write a hype-free, noteworthy news item about your online venture. You may announce the launch of your business, minus self serving words of praise, naturally. You may announce the publication of your website. You may announce the launch of a new item, without the slightest tinge of a sales pitch. Craft a press release, and enroll the same to online news wires like prweb.com, and in just a few hours, real world and virtual world publications will be picking it up, feeding fantastic traffic to your website. |
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SEO. Eight out of ten visitors that you will be able to capture for your website will come from the search engines. And search engine traffic is free, if you can prepare your web pages to garner the attention of those search engine spiders. |
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| This Week's Topic: Online Advertising |
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In our latest projections, released in August, eMarketer saw online advertising growing from $24.5 billion in 2008 to $28.5 billion in 2009. eMarketer benchmarks its online ad spending projections against quarterly reports by the Interactive Advertising Bureau (IAB), which uses PricewaterhouseCoopers (PwC) to conduct its surveys. For the first half of 2008, the IAB reported 15.2% growth for online ad spending, which is in line with eMarketer’s predictions.
Another factor confirming our predictions is that the combined growth rate for first half online ad revenues among the top four US portals—Yahoo!, Google, AOL and Microsoft—was 19%.
Although most of the following projections from a range of different analyst firms and researchers are likely to be high, since they were published before the recent outpouring of negative financial news, there is still a consensus among many analysts that spending growth for online advertising will continue to show double-digit gains in both 2008 and 2009. eMarketer agrees.
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Of course, there are analysts and pundits who have a far graver view of the state of online advertising. They see the general bullishness behind online ad spending growth as overblown, misplaced or just plain foolish. As Sandeep Agrarwal, an analyst with banking firm Collins Stewart, recently said in an interview with Advertising Age (October 13, 2008), “Failed banks… job losses and lower consumer confidence now characterize the macroeconomy. We believe this will hurt the Internet sector more than currently believed.”
Even more negative is another banker, Bill Morrison, of ThinkPanmure, who sees online advertising spending sinking like a rock, to only 3% growth in 2009. Said Mr. Morrison, “We believe it is prudent for investors to expect significantly lower growth in Internet advertising next year.”
That’s what the pundits say. What do actual marketers have to say?
According to a June McKinsey & Co. survey of 340 senior marketing executives worldwide, 91% are using online advertising, and over one-half indicate that their companies plan to maintain or exceed current levels where possible. Even more telling, 55% of marketers said they’re cutting expenditures on traditional media, precisely in order to increase funding for online efforts.
Last spring, Forrester Research surveyed 333 marketers with 200 or more employees and asked a very telling question: “How would you change your online spending patterns if there is an economic recession in the next six months?” Over one-quarter said they would increase spending on Internet advertising, while only 13% said they would decrease it. Another 15% were undecided.
Even more-bullish expectations for digital spending were cited by respondents in an Epsilon CMO survey conducted in September. Among 175 senior marketing executives, 63% expected increases for interactive/online marketing spending for 2008; only 14% expected a reduction.
This month, a survey by MarketingProfs, of 600 US marketers, found that 60% planned to increase their spending on online advertising in reaction to the downturn.
Marketers should rightly ask, “What is behind the bullish projections for online ad spending, especially when most traditional media are taking the financial equivalent of body blows?” The seven reasons are as follows:
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- The Internet is inherently more measurable and accountable than are traditional channels.
- The Internet allows for better, more-granular targeting than do other forms of media. That reduces media waste and can save marketing dollars.
- The Internet is interactive, thereby allowing for a higher degree of engagement with consumer and business prospects and customers.
- Particularly among younger consumers, the Internet is accounting for a larger and larger share of total media time; numerous studies demonstrate that teens, millennials and other younger cohorts are spending more time online per week than they are watching television.
- The Internet plays into the consumer-in-control movement and therefore provides new opportunities for marketers to be a part of their conversations about interests, attitudes, shopping plans and even brands.
- New Web 2.0 phenomena such as blogs, social networks and Twitter provide marketers with the potential to gain rich insights into consumer behavior and attitudes (the Internet is like a perpetual focus group on steroids).
- The Internet, unlike any other medium or channel, allows marketers to reach prospects throughout the entire consumer buying cycle, from initial awareness through pre-information-gathering to sales and post-sale feedback and support.
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The above article, courtesy of emarketer and Geoff Ramsey, CEO and Co-Founder. |
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| "Marketing is not an event, but a process . . . It has a beginning, a middle, but never an end, for it is a process. You improve it, perfect it, change it, even pause it. But you never stop it completely." |
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Brooke Savage , Vice President of Marketing at XRSolutions
XRSolutions (website) |
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Briefly describe what XRSolutions (XRS) does. |
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We provide RFP and Proposal Automation Software to Government Contractors who are selling to Federal, State and Local governments. They have stringent document requirements in submitting proposals and our software helps make the process more efficient. |
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How often does XRS update it's website? - this includes images, content, news, etc. |
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We update weekly for webinar schedules and training classes and as needed for other content. |
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I see on your website that XRS offers a newsletter (Keep me Posted) - do these newsletters include marketing content or are they informational only? |
| BS |
Working on our first newsletter now and hope for a blend of neutral industry related content and some product information from us. |
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PC or Mac? |
| BS |
PC Only |
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As the VP of Marketing, what is your involvement with your company's marketing initiatives? |
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I'm responsible for all marketing initiates including Advertising, PR, Web Content and product related marketing. |
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Does XRS use printed collateral to support sales efforts? If so, what type of collateral do you offer your prospective clients? i.e. slicks, brochures, pocket folder "kits", etc. |
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We are moving away from printed collateral to fully web-based material. We publish some limited product data sheets for trade shows and professional meetings. |
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Is XRS currently participating in or have any future plans to incorporate environmental awareness programs within the workplace? i.e Going Green |
| BS |
Our offices are housed in refurbished textile mill which is Green to the extent that it was recently outfitted with higher insulation, energy saving windows and lighting. |
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Does XRS use an agency for creative work or do you have someone in-house? |
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Everything is done in-house in partnership with small professional organizations such as Rockhouse Media which we rely on for web development and other creative services. |
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Does XRS maintain a Blog or Blogs? If so, what sort of content is published? |
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No blog yet but looking to start one. Will focus on the proposal issues faced by Government Contractors. |
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If you had $5,000 cash and had to spend it in the next 15 minutes, what would you purchase? The money must be spent on something that could improve your current position at XRS. |
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Email and banner ads to our target market. |
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| Many thanks to Brooke Savage for contributing to this month's ROCKINsider. Brooke will receive a fresh can of Barbeque-flavored SPAM®. |
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| Whether you're company is 3 people or 300, Rockhouse Media offers several different website design packages to specifically fit your needs & budget. |
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| Email Marketing Trends |
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38% of companies have a centralized e-mail marketing department according to Jupiter Research. |
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83% of companies are using e-mail marketing according to Forrester Research. |
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| e-Mail Usage is lower and declining among teens as they substitute instant messaging, text messaging and social network messages according to a recent iMedia Connection article. The article references that even among college students we're seeing a declining usage of e-mail as they engage with the immediacy of alternative message delivery. |
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| Fantastic parody about a common issue that all designers can relate with - closet designers. |
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How to Make 3D Neon Light Typography
This is a super creative tutorial with a professional results. Learn how to create dynamic 3D Neon lettering with a hefty dose of Photoshop techniques and a dash of Illustrator know-how. Learn more at the jump! |
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